Your tasks


Summary of Key responsibilities

Application Engineering acts as a technical contact for FAEs, customer service and internal sales teams, collects and reviews requirements and application information, identifies promising business opportunities, proposes solutions and handles the non-standard inquiries in its entirety as Coordinator. Application Engineering also provides required information to create quotes and handles packages comprising different HUBER+SUHNER products.

Boundaries of responsibilities and interaction with others
  • Initiates and coordinates application engineering projects with the relevant group policies (approval levels).
  • Builds and maintains a close relationship with the Sales and Customer Service teams and Application Engineers in the group companies, distributors and agents
  • Supports PM+MM Mgmt for customer visits to provide customer support and gain knowledge about our customers applications
  • Escalates inquiries if required to the level of the responsible product management (Product Change / New Product Development Process)
  • Provides customer input to Product development projects within HUBER+SUHNER
Key responsibilities
  • Handles technical inquiries while providing a high level of support (technical, administrative, etc.) to our customers.
  • Proposes and quotes “fit for purpose” solutions
  • Transfers specific customer needs into appropriate product applications (Design-In) and initiate and coordinate application engineering projects
  • Coordinates application projects towards HUBER+SUHNER’s customers
  • Remains up-to-date with the latest techniques and technologies
  • Represents HUBER+SUHNER at technical seminars and exhibitions for internal and external product training.
  • Provides recommendations to key customers with regards to solutions (focusing on differentiations)
  • Initiates and supports cost reduction initiatives for existing products (lead @ PM)
  • Support Field Application Engineers who are recommending appropriate HUBER+SUHNER products to customers.
  • Fully understands engineering documentation on applications, specifications and quality matters
  • Assists in the exchange of technical information between Field Applications Engineers, H+S Astrolab Inc. and other H+S group members for all HUBER+SUHNER products
  • Acts as a technical contact for customer service at the sales location
  • Maintains customer records
  • Emphasizes product features based on analysis of customers’ needs and on technical knowledge of product capabilities
  • Adheres to all regulations and guidelines contained in the HUBER+SUHENR and H+S Astrolab Quality Systems
  • Collaborates with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.
  • Confers with customers and engineers to assess equipment needs and to determine system requirements.
  • Prepares and deliver technical presentations that explain products or services to customers and prospective customers.
  • Develops, presents, or responds to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
  • Keeps informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.
  • Writes technical documentation for products.
  • Conducts employee assessments/reviews
  • Generates KPI reports
  • Prioritizes pending AE-led quotations
  • Performs Designation of Authority (DOA) on quotations according to terms.
  • Performs all other relevant duties as requested.

Your profile

Education:
  • Minimum: Bachelor of Science degree in Mechanical or Electrical Engineering.
Experience:
  • Minimum of 3 years in a similar technical/sales/customer-oriented position
Skills:
  • Intermediate competency with Microsoft Office.
  • Strong communication and presentation skills.
  • Strong understanding of Radio Frequency.
  • Intermediate understanding of communication networks.
  • Attention to detail and engineering control methods.
  • Advanced understanding of manufacturing methods and standard assembly capabilities.
  • Strong understanding of MIL, NASA, and ESA design/qualification criteria for RF products.
  • Capable of handling multiple tasks in parallel.
  • Ability to effectively manage stress with competing priorities.
  • Persuasion — Persuading others to change their minds or behavior.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.
  • Time Management – Managing one’s own time.
Knowledge:
  • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Personal Qualifications:
  • Self-Starter
  • Ability to work in a fast paced, sales oriented environment.
  • Self-motivated and ability to prioritize tasks.
  • Acute customer focus.

Your perspective


Physical/Mental Abilities:

  • Must have the physical and mental abilities needed to perform all essential tasks listed; reasonable accommodations may be made to help the job holder perform essential tasks.
  • Must be able to work and respond well under sometimes stressful and demanding work conditions.
  • Excessive sitting and keyboarding

Primary office location:
  • Warren, NJ.
  • This positions requires up to 40% of domestic/international travel
Warren, NJ

Your profile

Education:
  • Minimum: Bachelor of Science degree in Mechanical or Electrical Engineering.
Experience:
  • Minimum of 3 years in a similar technical/sales/customer-oriented position
Skills:
  • Intermediate competency with Microsoft Office.
  • Strong communication and presentation skills.
  • Strong understanding of Radio Frequency.
  • Intermediate understanding of communication networks.
  • Attention to detail and engineering control methods.
  • Advanced understanding of manufacturing methods and standard assembly capabilities.
  • Strong understanding of MIL, NASA, and ESA design/qualification criteria for RF products.
  • Capable of handling multiple tasks in parallel.
  • Ability to effectively manage stress with competing priorities.
  • Persuasion — Persuading others to change their minds or behavior.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.
  • Time Management – Managing one’s own time.
Knowledge:
  • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Personal Qualifications:
  • Self-Starter
  • Ability to work in a fast paced, sales oriented environment.
  • Self-motivated and ability to prioritize tasks.
  • Acute customer focus.
Warren, NJ

We very much hope that you are interested in the vacancy and we look forward to receiving your completed application.

Nancy Bordick ,
Apply now