Main purpose, tasks & responsibilities

The role of the Key Account Manager is to grow and develop an all-encompassing strategic partnership with the designated key accounts.  This position is responsible for identifying and building a partnership with key customers in the identified market, its key personnel and nurturing those relationships to achieve maximum level of business growth and success on behalf of the HUBER+SUHNER organization.

  • Develop and implement a strategic overview; a long term Account Plan and Budget.
  • To provide a rolling product forecast; monthly report, sales budget, etc.
  • To achieve preferred vendor status and maintain status year on year.
  • To coordinate and support the development of executive level contacts between HUBER+SUHNER and Key Account; forge and grow key relationships at HQ location(s) as well as in all regional offices.
  • Prospect and develop key relationships at all level within the key account to generate new design-in activities to generate new business.
  • Proactively engaging with Sales, Engineering and Market Managers to ensure key customer is fully aware of the range of products and services offered and how they align to the customer’s business objectives.
  • Representing H+S in a professional manner and being able to demonstrate the significant benefits of working with our company as a strategic partner.
  • Secure and manage all aspects of the customer’s Master Agreement and related contracts; Lead contract negotiations. Having a good understanding of our products and being able to demonstrate the benefits clearly.
  • Plan and Lead Product Innovation and Technology Seminars at HQ as well in all Regional Offices.
  • Meet and exceed annual measurable objectives and targets.
  • Developing and closing new sales opportunities.
  • Manage design-in activities and rollout into the regions. Map projects as per Roadmap Tool.
  • Acting as the focus for the overall partner relationship within the company and taking responsibility to ensure expectations are consistently met, collaborating with other business functions.
  • Ensure that customer complaints, issues and queries reach a successful and appropriate conclusion. Where relevant, such matters must be escalated to the relevant department’s manager.
  • Provide product development feedback to the appropriate Market and Product Management team as necessary.
  • Adhere to and promote all regulations and guidelines contained in the Global Management System.



Education, skills, personal qualifications

Education:
  • Bachelor of Science degree; Master Degree and / or MBA is preferred.

Experience:

  • 10 years relevant industry experience working in the Aerospace & Defense industry with significant customer interface.
  • Design and development experience desired; Minimum 3-5 years of experience with RF Microwave technologies.

Skills
:
  • Highly effective written, oral and presentation communication skills.
  • Strong understanding of RF theory and applications as it relates to the Aerospace & Defense market.
  • General understanding of programs, awards and how it relates to our customer base.
  • Ability to conceptualize and present innovative solutions.
  • Ability to make contact with prospective customers and quickly establish H+S as the preferred company to work with due to superior technical knowledge, follow-up and insight into customer needs.
  • Self- starter who is driven to succeed and is excited by results based performance management with minimal task related guidance.
  • Excellent ability to create new and maintain existing account relationships.
  • Good understanding of the base technology and emerging trends in the Radio Frequency space and how it relates to the A&D present and future architectures and deployment methodologies.
  • Proven track record of successfully identifying future customer, market needs, trends and validating them.
  • Demonstrated ability to build and nurture key relationships at all customer levels.

Personal Qualifications:
  • Proactive, self-motivating with a good grasp of key business drivers.
  • Ability to travel, up to 50%, as required in support of position objectives.
  • Self-motivated and ability to prioritize tasks.
  • Acute customer focus.
  • Ability to calculate pricing and provide customer proposition.
  • Ability to organize and manage multiple priorities.
  • Ability to perform problem analysis and problem resolution.
  • Ability to work individually as well as part of a remote team.

Physical/Mental Abilities:
Must have the physical and mental abilities needed to perform all essential tasks listed; reasonable accommodations may be made to help the job holder perform essential tasks. Must be able to work and respond well under sometimes stressful and demanding work conditions.

Why HUBER+SUHNER?

Working at HUBER+SUHNER means working at an international company that relies on an ambitioned and dedicated staff to develop cutting-edge technologies.

Remote (US only)

Education, skills, personal qualifications

Education:
  • Bachelor of Science degree; Master Degree and / or MBA is preferred.

Experience:

  • 10 years relevant industry experience working in the Aerospace & Defense industry with significant customer interface.
  • Design and development experience desired; Minimum 3-5 years of experience with RF Microwave technologies.

Skills
:
  • Highly effective written, oral and presentation communication skills.
  • Strong understanding of RF theory and applications as it relates to the Aerospace & Defense market.
  • General understanding of programs, awards and how it relates to our customer base.
  • Ability to conceptualize and present innovative solutions.
  • Ability to make contact with prospective customers and quickly establish H+S as the preferred company to work with due to superior technical knowledge, follow-up and insight into customer needs.
  • Self- starter who is driven to succeed and is excited by results based performance management with minimal task related guidance.
  • Excellent ability to create new and maintain existing account relationships.
  • Good understanding of the base technology and emerging trends in the Radio Frequency space and how it relates to the A&D present and future architectures and deployment methodologies.
  • Proven track record of successfully identifying future customer, market needs, trends and validating them.
  • Demonstrated ability to build and nurture key relationships at all customer levels.

Personal Qualifications:
  • Proactive, self-motivating with a good grasp of key business drivers.
  • Ability to travel, up to 50%, as required in support of position objectives.
  • Self-motivated and ability to prioritize tasks.
  • Acute customer focus.
  • Ability to calculate pricing and provide customer proposition.
  • Ability to organize and manage multiple priorities.
  • Ability to perform problem analysis and problem resolution.
  • Ability to work individually as well as part of a remote team.

Physical/Mental Abilities:
Must have the physical and mental abilities needed to perform all essential tasks listed; reasonable accommodations may be made to help the job holder perform essential tasks. Must be able to work and respond well under sometimes stressful and demanding work conditions.
Remote (US only)

We very much hope that you are interested in the vacancy and we look forward to receiving your completed application.

Yvonne Barney, Director, HR
Apply now