To provide an outstanding and consistent level of service to our customers as well as internally (Field Sales team, Application Engineering, Supply Chain Management, Finance).

Sales Coordinator

Bicester | Full Time | Unlimited

Your tasks

  • Act as the main interface to the customer: Process all types of quotes, enquiries and orders and respond to them within 24hours. Receive and process/distribute different kind of customer enquiries (technical, commercial, quality) and collaborate with different departments across the company.
  • Understand future customer needs and market trends (project pipeline, forecasts)
  • Proactively liaise with other departments (cross-border) to ensure that internal & external customer’s requirements are met at all times
  • Maintain accurate and up to date files for all your business documents and correspondence
  • Initiate and follow up actions to requests arising from related departments (Field Sales, Application Engineering, Supply Chain Management, Finance)
  • Continuous improvement: Ensure returns related to sales office errors are kept to an absolute minimum, and where appropriate initiate corrective actions to ensure no repeats of the same type of error occurs.
  • Ensure that all responsibilities under your remit are compliant with H+S documented processes at all times
  • Carry out any other reasonable duties as required by your Line Manager

Your profile

  • Working experience in an international company, preferably in industrial manufacturing environment
  • At least 2 years experience working in a customer facing support role and/or sales position
  • Prior SAP knowledge
  • Profound technical understanding and knowledge
  • Numerate
  • SAP knowledge
  • Understanding of planning / international supply chain networks
  • Computer literate (Microsoft Office)
  • Excellent Team player
  • Positive and open minded character with hands-on/can-do mentality
  • Customer oriented
  • Good communication skills (written and oral)
  • Good organisational skills
  • Proactive
  • Problem solving attitude
  • Accurate and good attention to detail.


Our aim is to be the employer of choice and as such you can be assured of a market leading remuneration package that matches your skills and experience.

Your employment and development is at the heart of our "Fundamentals".

We have an entrepreneurial and collaborative culture within the business.

We can't wait to hear from you!

Apply now

You will hear back from us as soon as possible. For further information please contact:
Neil Francis